A very good afternoon from the Lifestyle Support Guru. Today, I wish to offer a cautionary little tale, as recounted to me by a close friend, in the hope that I may save you some money. Let me set the scene:
This close friend, having successfully ordered groceries on a previous occasion using ‘Click and Collect’, decided to use this facility again, partly because this stops her wandering around the store itself and ending up buying things she doesn’t need (I.e. clothes) and partly because it means she doesn’t have to get annoyed with others of the older generation who seem to think that supermarket shopping is some sort of social occasion, blocking the aisles while they discuss their ailments and what they watched on telly last night .
The friend goes to collect her order and the very nice ‘Click and Collect’ man (no, you can’t actually click and collect a man, but one can live in hope…) tells her that there is only one change to her order. The conversation goes as follows
CacMan: They’ve only managed to supply 11 packets of frozen Golden Vegetable Rice, not the 12 you ordered.
Friend: TWELVE??? (in a high-pitched squeal, an octave higher than normal)
C: Didn’t you want 12?
F: (Still in a voice that only dogs would be able to hear) No, I only wanted 2. I haven’t got the freezer space for 12.
C: That’s OK. I can change the order.
F: Oh, thank you so much.
C: Don’t worry – people do that all the time. I had one customer who wanted 3 kilos of bananas but ordered 30 kilos by mistake. Took me half an hour to load them into her car.
CacMan loads the rest of the order into the car and the friend decides to say nothing when this includes a bag containing 12 packets of the most expensive cat food (because, like the LSG, she
has pets of the feline variety), which she only uses as a special treat or to tempt a jaded palate and normally buys just in ones or twos. Luckily, she knows they won’t go to waste because Malcolm-the-strangely-named-cat-from-Australia (yes, by an AMAZING coincidence, the close friend also has a cat with such a name – who’d have thought it?) is a little under the weather at the moment, so she needs to try and feed him up.
And the lesson to be learned? When ordering online, don’t assume that putting a 2 in the ‘Quantity’ box will automatically replace the default 1 – it simply adds it next to the 1 to make 12!
I think Sainsbury’s (other supermarkets are available) needs to change its slogan:
‘You CAN live well for less…if you’re not an idiot’.
Enjoy the rest of your weekend, dear followers, and eat well. I’m thinking of a nice rice salad accompanied by ‘steamed tuna in a tasty gravy for your favourite feline companion’.